b_line answers your questions

Have you always wanted to know something about b_line but never asked?
Question mark

We often get asked questions about b_line, so we thought we’d help by answering the ones you ask the most.
Here are five of the most popular ones.

Where can I use my b_line card to save money at shops?
There are over 750 shops and services who offer discounts to b_line cardholders.
You can find these on our website by clicking the discount link, and searching by A-Z or category.
You will also notice that some shops display b_line till wobblers, and if not, ask! You might find out they offer a discount and save some money.

I’ve lost my b_line card, how do I get a new one?
Don’t worry you can get a new one but it will cost £5 to replace.
All you need to do is fill in an application form. You can download (opens in a new window) the form from the b_line website, or we can send one out in the post if you send us your address by email b_line@derbyshire.gov.uk, or phone 08456 058 058.
* Make sure you read the checklist before filling in the form.

My b_line card expires soon, what should I do?
Ask your school or college when your new card will arrive. Please don’t send in an application form unless you are told to, or if it expires during the school holidays.

I finish school soon and won’t be in full-time education, do I still qualify for a b_line card?
Sorry, you no longer qualify for a b_line card if you’re not in full-time education and must return your card to:
b_line, Derbyshire County Council
County Hall, Matlock DE4 3AG.

I’m about to turn 14 – how do I get my b_line2 card?
A b_line photographer will take your picture when you reach Year 10 and it is given to you when you turn 14.
But if you miss the photo shoot, or you’re at college or an independent or out-of-county school, you’ll need to send in an application form with a picture.

We also have credit card sized b_line booklets which you can put in your wallet or purse that is packed with information about your b_line card.
Click here (opens in a new window) to request yours.

If you have anymore questions, please fill in our Contact Form (opens in a new window) and we’ll be happy to help.